EQ For Leadership Effectiveness

The Business Case for developing emotionally intelligent leaders:-

√ “Numerous studies explore the financial implication of emotional intelligence; particularly how higher EQ leaders produce more powerful business results. One such study tested 186 executives on EQ and compared their scores with their company’s profitability; leaders who scored higher in key aspects of emotional intelligence (including empathy and accurate self-awareness) were more likely to be highly profitable.”

√ “managers high in emotional intelligence outperformed others in terms of increased guest satisfaction, lower turnover, and 34% greater profit growth”

√ “…higher EQ scores predict higher performance in ethics”

√ “the positive mood of the leader positively influenced group members at both the individual and collective level”

√ “project managers… with higher EQ linked to improved teamwork and more effective handling of conflict”

√ “leaders who created more positive climate had more revenue as well as increased growth”

Intended Audience

Team Leaders, Managers, Senior Managers

Workshop Objectives

The objectives of this workshop are:-

• To understand the elements of emotional intelligence & recognize its value to personal & organizational effectiveness;
• Know how feelings and emotions affect performance;
• To learn and apply tools to increase personal awareness;
• To explore and apply tools to improve feedback and coaching skills for staff development;
• Know how to connect more effectively with team members & communicate to promote collaboration.

Workshop Content

• Leading with EQ
• Understand how emotion impacts personal & organizational effectiveness
• The EQ Model – the framework for success
• Developing staff on the 8 key EQ competencies
• Know Yourself
• Choose Yourself
• Give Yourself
• Communication & Feedback Skills for Leaders to engage and connect with team members and subordinates;
• Coaching Skills for Leaders – how to coach staff to develop and improve on their EQ
  • Think-Feel-Act (TFA) Conversation
  • Resolving Conflict
• Action Plan & Next Steps

Workshop Methodology:-

This highly practical, fun and interactive workshop will be conducted with a good blend of instructions, discussions and role-plays.