BUSINESS WRITING SKILLS WORKSHOP
Date: 10-11 October 2019 (Start: 9am End: 5pm)
Course Fee: RM 1,600/person
Every organization requires effective communication at every level to function effectively. One form of business communication is written communication in the form of letters, e-mails and memos to communicate business issues concisely and clearly. This workshop is intended to equip staff with the essential understanding of the principles of this particular form of business communication.
Learning Objectives:
√ Understand the Impact of Reader Requirements on Business Writing;
√ Appreciate the Importance of Media Rules on Effective Writing;
√ Understand the Core Elements of Good Business Writing;
√ Apply the Core Elements of Business Writing
This workshop covers the essentials of written communication in the workplace, primarily in the form of e-mails, letters and memos, but also touches briefly on other forms of written communication such as Whatsapp messages.
Learning Outcomes:
Upon completion of the workshop, participants should be able to:
- Understand what is meant by good business writing
- Select the appropriate written medium for a specified business context
- Create effective written communications
Workshop Topics:
Module 1: Basics of Business Communication
Module 2: Writing Principles
Module 3: Short Communication – Emails, Letters, Memos
Module 4: Media Rules
Module 5: Visual Writing Patterns
Module 6: Communication for Specific Business Scenarios
Module 7: Communicating using Non-Email Internet Based Tools (Whattsapp etc)
Module 8: Review & Recap